Health First Pharmacy (HFP) is replacing the current  Pharmacy First service on 14th September 2020

This means some patients considered socially vulnerable can self-refer to their pharmacist for free treatment without having to see their doctor first. Please ask your pharmacy if you are eligible. You will need to provide identification and you can use this service 4 times in any 6 month period. You can download a leaflet here.

Health first pharmacy

Eligibility for Health First Pharmacy

Services will now be provided to residents who are considered socially vulnerable. These include:

Patients or their partners (including civil partner) receiving, or patients under the age of 20 and are the dependant of someone receiving: Patients (including any partner and/or young person(s) included in the claim) receiving tax credits, who have been sent an ‘NHS Tax Credit Exemption Certificate’ by Prescription Services. NHS low income scheme. Prescription Exemption Certificate issued by the Ministry of Defence. Young people aged 16, 17 or 18 and in full-time education. Patients under 16 who have at least one parent who is eligible for the service. Services will now be provided to residents who are considered socially vulnerable. These include: Universal Credit and whose income is at a level where they are eligible for free prescriptions. Any other benefits which give them eligibility for free prescriptions including: income support, income-based Jobseeker's Allowance, income-related Employment and Support Allowance, Pension Credit Guarantee Credit. 

Prescription charge exemption categories DO NOT give eligibility for Health First Pharmacy unless patients also fit into one of the socially vulnerable categories above.

Conditions covered in Health First Pharmacy

Athletes Foot


Contact dermatitis

Hay fever

Back pain

Head Lice

Indigestion /heartburn


Primary Dysmenorrhoea (Period Pain)

Nappy Rash


Fever (pyrexia)


Soft tissue injury


Vaginal thrush



Warts and Verrucae

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