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John Scott Health Centre , Green Lanes , London, N4 2NUTel: 020 3994 6900
FLU CAMPAIGN 2020/2021Please see our flu page under further information below.
Email CommunicationsWe are now able to offer the option for patients to receive non urgent documentation via email - please see our Patient Online Services page for further information or access the consent form below:Patient Consent Form for Email Correspondence
Mental Health Awareness - Every Mind Matters
Every Mind Matters
e-Redbook - A Primary Care GuideThe Redbook is the digital version of the paper red book given to parents when a baby is born. At present it is an additional offer to the paper red book but in time it will replace it for those who want a digital record. By the end of 2019 Redbook will be offered to all parents giving birth in London. Please see below for further information:
WiFi Now AvailablePlease see below for information about how to access WiFi here at the practice:Heron Practice Wifi
Hackney Shine Service
Get help with your energy bills and staying well and warm:Hackney Shine Service
Friend and Family TestPlease let us have your views via this website (please see the "Have Your Say" section below) or by completing a form available at the practice.
Patient ForumWe are always looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page.
Named Accountable GPThe NHS standard contract for 2015/16 requires that all patients, including children, are allocated a named, accountable GP. The named, accountable GP will have overall responsibility for the care and support that the practice provides for you. This does not prevent you from seeing any GP in the practice as you currently do.If you would like to know who your named GP is please contact reception.
Change of Telephone NumberIt is very important that you let us know if you change your telephone number.You can do this by completing:* the on line change of details form at the foot of this page* the change of details form available from reception Alternatively you can include the details on your repeat prescription request.
GP RegistrarsAs you may be aware the Heron Practice is a teaching practice.We currently have Drs Elizabeth O'Donovan and Robert Knowles undertaking their "in service" placement with us.
Hackney's Health and Social Care Complaints Charter aims to improve complaints handling for people who use local services.