We aim to provide the best care we can to our patients. Where things go wrong or where we fail to deliver the standard of care we aspire to provide, we would like to hear about it. If you have any comments, suggestions, concerns, complaints or compliments about our service please let us know.

There is a suggestion box in the waiting room where you can leave comments or feedback; alternatively you can use the following link:

https://www.heronpractice.co.uk/contact_dlg1.aspx?p=F84119

Please note medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please use our online consultation service which is available via the home page or, if the matter is urgent, telephone us.

 

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