Email Communications
We are now able to offer the option for patients to receive non urgent documentation via email - please see our Patient Online Services page for further information or access the consent form below:
Patient Consent Form for Email Correspondence


Mental Health Awareness - Every Mind Matters

Every Mind Matters

Every Mind Matters


e-Redbook - A Primary Care Guide
The Redbook is the digital version of the paper red book given to parents when a baby is born. At present it is an additional offer to the paper red book but in time it will replace it for those who want a digital record. By the end of 2019 Redbook will be offered to all parents giving birth in London. Please see below for further information:

WiFi Now Available
Please see below for information about how to access WiFi here at the practice:
Heron Practice Wifi

Hackney Shine Service

Get help with your energy bills and staying well and warm:
Hackney Shine Service


Friend and Family Test
Please let us have your views via this website (please see the "Have Your Say" section below) or by completing a form available at the practice. 

Patient Forum
We are always looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page. 

Named Accountable GP
The NHS standard contract for 2015/16 requires that all patients, including children, are allocated a named, accountable GP. The named, accountable GP will have overall responsibility for the care and support that the practice provides for you. This does not prevent you from seeing any GP in the practice as you currently do.
If you would like to know who your named GP is please contact reception.

Change of Telephone Number
It is very important that you let us know if you change your telephone number.
You can do this by completing:
* the on line change of details form at the foot of this page
* the change of details form available from reception

Alternatively you can include the details on your repeat prescription request.

GP Registrars
As you may be aware the Heron Practice is a teaching practice.
We currently have Drs Clare Baptiste, Elizabeth O'Donovan and Robert Knowles undertaking their "in service" placement with us. 

Anti-coagulation Clinic (Warfarin)

Patients who are taking Warfarin tablets can have their blood tested and their dosage adjusted here in the practice rather than go to the hospital. Please ask at reception for details of when the clinics are held.

Baby Clinic

Our health visitor is available between 9:00am and 10:30am on Wednesday mornings to weigh your baby and undertake development checks. Some longer developmental checks will need to be booked with her in advance.

Our Practice Nurses are also available on a Tuesday and Wednesday mornings to administer child vaccinations; however you will need to book an appointment for this service. We do offer this service at other times; please contact reception to book an appointment. 

We offer a 6 week mum and baby check with one of the doctors from the practice; we will write to you with an appointment date when you are due to come in.

Chronic Disease Management

If you suffer from asthma, diabetes, heart disease, hypertension, COPD or kidney disease you will be asked to come in for regular checks; it is important that you attend for these. For more information please speak to one of the Practice Nurses.

Time to Talk


'Time to Talk' is aimed at people with two or more long term conditions. The aim of the service is to offer them an extended consultation with their GP or Practice Nurse to discuss wider issues they may not normally have time to address such as worries, depression, lifestyle and family issues. Please ask at reception for further information and the eligibility criteria.


Contraception Services

We offer most forms of contraception. The Practice Nurses are able to offer advice on all contraceptive problems and start patients on contraceptive pills. We have a supply of condoms, which are free of charge, for patients. Please ask at reception for further information.

Please we aware that unfortunately we no longer provide the Intrauterine Contraceptive Device (coil) fittings or removals however Homerton offer a full range of sexual health services at four locations, please click on the link below to view the details.


Health Care Assistants

Our health care assistants provide a range of services including routine health checks, blood tests, blood pressure checks and lifestyle advice (eg. weight management).

You can make an appointment to see the health care assistants via reception.

Obesity and Weight Loss

We provide advice on how to lose weight , which may include the option of medication if appropriate, and ongoing support. Please ask at reception for further details.

Practice Nurses

Our Practice Nurses provide a range of services including chronic disease annual reviews (eg. asthma and diabetes), smear tests, contraception advice, childhood immunisation, dressings, ear syringing and travel immunisation and advice.

You can make an appointment to see the nurses via reception. In special circumstances the practice nurses may do home visits but home nursing services are normally provided by the district nursing team.

Sexual Health Screening

We provide sexual health advice and are able to offer full screening for sexually transmitted diseases for men and women including HIV testing.

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