News:

August Bank Holiday
We will be closed on Monday 30th August.
If you require a repeat prescription please let us have the request by 6.30pm on Wednesday 25th August.

GP Registrar
As you may be aware the Heron Practice is a teaching practice.
We are pleased to welcome Dr Amy Short who will be starting a twelve month "in service" placement with us on 10th August.

Telephone Consultations
Patients who want to discuss health problems with a doctor and feel they don't need to be examined can request a telephone consultation; these can be booked up to 1 week in advance. 
Please note these appointments are NOT for general information/advice that can be obtained via NHS Choices or NHS Direct.
Please contact reception to book a telephone consultation or for further information.

 


 

Violence Statement

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures.

The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.