News:

August Bank Holiday
We will be closed on Monday 30th August.
If you require a repeat prescription please let us have the request by 6.30pm on Wednesday 25th August.

GP Registrar
As you may be aware the Heron Practice is a teaching practice.
We are pleased to welcome Dr Amy Short who will be starting a twelve month "in service" placement with us on 10th August.

Telephone Consultations
Patients who want to discuss health problems with a doctor and feel they don't need to be examined can request a telephone consultation; these can be booked up to 1 week in advance. 
Please note these appointments are NOT for general information/advice that can be obtained via NHS Choices or NHS Direct.
Please contact reception to book a telephone consultation or for further information.

 


 

Choose and Book

What is Choose and Book?
Choose and Book is a new service that allows you to choose your hospital or clinic and book an appointment with a specialist.

Since summer 2004, Choose and Book has been introduced across England. It will eventually be available to all patients.

From 1 January 2006, when you and your GP agree that you need to see a specialist, you will be able to choose from at least four hospitals or clinics. You will also be able to choose the date and time of your appointment.

The benefits of Choose and Book:

  • You can choose from at least four hospitals
  • You can also choose the date and time for your appointment.
  • You experience greater convenience and certainty. With the old system, your hospital or clinic chose the date and time of your appointment. This may not have been convenient for you. With Choose and Book, the choice is yours.
  • There is less chance that information will get lost in the post because more correspondence takes place through computers.

For more information see the Choose & Book NHS Website