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Welcome to The Heron Practice Online

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We hope to useĀ our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.

As well as a source of information about our Practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.

(Site updated 08/05/2012)
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Noticeboard

Dr Samantha Biggs
Dr Biggs is now on maternity leave. Dr Mareeni Raymond has joined the practice to provide maternity cover whilst Dr Biggs is away.

Patient Survey Report
This is available to view by clicking on the Survey Report link below.
Copies of the report are also available from reception.
If you have any comments in relation to the report please complete a suggestion form (available via the Contact Details link or from reception) or contact Mandy Lawrence, Practice Manager.

Patient Forum
We are looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page. 

Change of Telephone Number
It is very important that you let us know if you change your telephone number.
You can do this by completing:
* the on line change of details form at the foot of this page
* the change of details form available from reception

Alternatively you can include the details on your repeat prescription request.

GP Registrars
As you may be aware the Heron Practice is a teaching practice.
We currently have Dr Stacey Harrison, Dr Andrew Hogg and Dr Naeemah Haji undertaking their  "in service" placements with us.

Telephone Consultations
Patients who want to discuss health problems with a doctor and feel they don't need to be examined can request a telephone consultation; these can be booked up to 1 week in advance. 
Please note these appointments are NOT for general information/advice that can be obtained via NHS Choices or NHS Direct.
Please contact reception to book a telephone consultation or for further information.

 


 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website